Business Operations Diagnostic

Every business would benefit from a professional review of their core activities and some expert recommendations on how to improve performance and quality and reduce costs and delivery lead time.

 Unfortunately, these things have been out of reach for most businesses as the consultancy fees which usually accompany this kind of detailed diagnostic are prohibitive for all but a few of the ‘Blue Chip’, or cash rich big boys.

The videos on this page will help you carry out your own business diagnostic but if you need any help, please get in touch.

We are a group of small, independent Business Improvement companies, across the UK that have been providing consultancy services to many leading operations across the world for over twenty years, both as independent suppliers and as sub-contractors to bigger consultancy firms who required our specific expertise and in the process, saved these companies tens of millions of pounds in that period.

Regardless of the industry or sector, one key activity is ALWAYS used as the starting point – The Operational Diagnostic. This critical activity gives insight into key business issues and areas for improvement and forms the basis of all improvement activity that follows.

 It goes without saying that without this activity, no improvements could be made, no benefits would be delivered and there would be no change to the bottom line (Which is usually the be all and end all for most big companies). 

 Unfortunately for most smaller businesses, this activity only comes linked to a larger piece of consultancy work and forms the basis for benefit estimations and planning, as well as being used to sell additional services into the client business but we’ve decided to change the rules around this and offer this ‘Business Operations Diagnostic’ service as a standalone offering, at a price that every business can afford (In truth, it would be hard to justify not taking up this service, as you will likely recoup double the cost within 3 months, once the recommendations are implemented).

What Exactly Would Your Business Get From a Business Operations Diagnostic?

1.      Overview Operational ‘Health Check’

Gives you an overview of how your Operation rates on the key components

2.      Detailed breakdown of the Operational ‘Health Check’

Identifying key areas requiring attention across a much more detailed breakdown of categories. (This helps form the basis for identifying the potential solutions to some of your most pressing operational issues)

3.      Overview of key operational Strengths and Identified Issues

This will give you clarity around what you are doing well and should continue doing (Many businesses will mistakenly stop doing some of their successful actions when trying to solve operational problems in an unstructured manner) and also identify the critical areas that require immediate remedial actions

4.      Recommended Actions

This is what you’re paying for!

From the identified issues, we will carry out a root cause analysis and identify immediate, short and medium-term actions that you can implement to resolve the key issues that are preventing your operation from flourishing.

 But we won’t just tell you what needs doing, we’ll advise you HOW to carry these out based on many years of experience

5.      Prioritisation and Planning

 We will then work with you and your specific business knowledge to prioritise and plan the timescales, based on your individual business situation and constraints

What Kind of Business Operation would benefit from a Business Operations Diagnostic?

·         Small to Medium sized businesses (10 to 500 staff) that are experiencing issues in the following areas:

  o     Problems with product Quality

  o     On time delivery to customers

  o     Cost base not sustainable

  o     Productivity below required level (This is always the case)

  o     Staff Morale

  o     Space and stock levels

 ·         Small to medium sized departments within larger corporations with limited budgets for improvement activities

  o   May have inexperienced internal improvement team that needs initial direction

  o   Knows that they have cost reduction / performance improvement targets but don’t know what to do or how to do it


·         Venture Capitalists / Investment Groups

  o   Require initial review of viability and potential improvement possibilities prior to investment


What is the Cost of a Business Operations Diagnostic and How Long Does It Take to complete?

The length of a Business Operations Diagnostic is dependent upon the size and complexity of the individual business and no two are exactly the same but typically they can be done anywhere between 2 and 10 days.

The cost, again is completely dependent upon size and complexity of the business and will be determined by number of days and number of business experts required (e.g. medium complexity business with 150 staff requiring 1 business expert for 5 days would be approx.  £5500 + vat plus any expenses charged at cost – hotels, travel etc.)

Remember to check with your local Government Business Development group, as grants may be available to cover a large proportion of the cost.

How Do I Schedule a Business Operations Diagnostic?

Not all businesses or operations will be suitable for this service, so to allow us to assess whether we will be able to help you, we will require some initial details about your business (Simply complete the form below and hit submit)

 We will review the information and contact you within 48 hours to discuss next steps.

Business Operations Diagnostic

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