Lean Manufacturing Principles - How To Assemble A Winning Team!

lean manufacturing principles, Characteristics of Chaotic Teams

 

¨ Rush headlong into tasks without thinking of process

¨ Unclear objectives

¨ lean manufacturing principles Assume everyone knows the objectives

¨ Inadequate planning

¨ Leader's role unclear

¨ Ideas voiced but not listened to or developed - high level of overspeaking/interrupting - tendency for selfish and undisciplined communication

¨ Success patchy

¨ Tend to explain away failure

¨ Fun - for a short while

 

 

 

Characteristics of Formal Teams

 

¨ Likely to over-react - become too formal in procedures and roles

¨ Strong leadership often seems answer to problems of chaotic stage - leader often criticised for failure to be strong enough during chaotic stage

¨ Formal/specific roles during formal stage (time keeper/secretary etc)

¨ Poor flexibility

¨ Do not make use of capabilities of members

 

 

 

 

 

Characteristics of Mature Teams

 

¨ More flexible with procedures - can break rules without slipping back into chaos

¨ Flexible roles - members can act according to nature of task and contribution they can make

¨ Leader less directive

¨ lean manufacturing principles Everyone shares responsibilities

¨ Relaxed, co-operative atmosphere

¨ Everyone involved/contributes according to their strengths/abilities

¨ Members understand and trust each other

¨ Good listening - ideas listened to and developed

¨ Members not frightened to contribute - no ridicule for failure

 


 

Synergy

 

1  +  1  =  3

 

Individuals working together in a team will produce more

than the sum of individuals working alone

 

 

Teamworking

 

Leaders              …. People who co-ordinate the activities of others, including the review process.  They clarify goals and promote decision making, motivate and encourage the team to achieve lean manufacturing principles, listen to members' opinions and check that they have been understood by everyone

 

Doers                  …. Very action orientated, like to achieve tasks, very concerned about achieving objectives, they contribute drive and energy to the team

 

Thinkers             …. Carefully think through problems and ideas.  They are typically very analytical and will usually enjoy planning and problem solving

 

Carers                 …. Very interested in developing a good 'team spirit'.  They are sensitive to peoples' feelings and morale, and will work to ease tensions and develop good relationships


 

Why - Why?

 

Why 

¨     did the machine stop?

¨     because the fuse blew due to an overload

 

Why

¨     was there an overload?

¨     because the bearing lubrication was inadequate

 

Why

¨     was the lubrication inadequate?

¨     Because the lubrication pump was not working properly

 

Why

¨     Wasn't the lubrication pump working properly?

¨     Because the pump axle was worn out

 

Why

¨     Was it worn out?

¨     Because sludge got in

 

By repeating 'why' five times, it is possible to identify the root cause of the problem, and hence the real solution attaching a strainer to the lubrication pump.  Not doing this could have resulted with simply replacing the fuse

 

5W's and 1H

 

Problem Solving: -

¨  Who is having the problem?

¨  Why are you doing things this way?

¨  Where is the problem happening?

¨  What is going wrong?

¨  When is the problem occurring?

¨  How is it happening this way?

 

Planning: -

 

¨  Who is going to do what?

¨  Why is that necessary?

¨  Where do you start?

¨  What do you have to achieve?

¨  When do you need to be finished?

¨  How can you achieve the objective?

 

Individual Feedback

 

Giving Feedback

 

¨            Remember the purpose

¨            Make sure the receiver is ready to

receive your feedback

¨            Be specific

¨            Focus on the positive aspects of

behaviour

¨            Give the receiver a chance to consider

and respond

¨            Do not overload

 

 

 

Individual Feedback

 

Receiving Feedback

 

¨ lean manufacturing principles Make sure you are ready to listen

 

¨ Remember that the feedback is to help you learn and develop

 

¨ Use paraphrasing to make sure you have understood

 

¨ After each piece of feedback consider what you have heard

 

¨ Thank the sender

 

 

Characteristics of Effective Teams

 

Team Members:

 

¨   Communicate openly and frankly with each other, both giving and receiving feedback

¨   Can complete and co-operate at appropriate times

¨   Are committed to quality and achieving goals

¨   Support other team members and the team itself share responsibility for solving problems and making decisions

¨   Support the team leader

 

The Team

 

¨   Sees conflict as healthy and necessary in a climate of trust, openness and understanding

¨   Is concerned about its own development

¨   Has a friendly, good natured atmosphere

¨   Is exciting to work with!

 

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