Lean Manufacturing Principles - How To Assemble A Winning Team!

Sign up for our weekly newsletter for updates, articles and free giveaways of case studies, templates and training materials every issue! Simply enter your e-mail on the right

lean manufacturing principles, Characteristics of Chaotic Teams


¨ Rush headlong into tasks without thinking of process

¨ Unclear objectives

¨ lean manufacturing principles Assume everyone knows the objectives

¨ Inadequate planning

¨ Leader's role unclear

¨ Ideas voiced but not listened to or developed - high level of overspeaking/interrupting - tendency for selfish and undisciplined communication

¨ Success patchy

¨ Tend to explain away failure

¨ Fun - for a short while




Characteristics of Formal Teams


¨ Likely to over-react - become too formal in procedures and roles

¨ Strong leadership often seems answer to problems of chaotic stage - leader often criticised for failure to be strong enough during chaotic stage

¨ Formal/specific roles during formal stage (time keeper/secretary etc)

¨ Poor flexibility

¨ Do not make use of capabilities of members






Characteristics of Mature Teams


¨ More flexible with procedures - can break rules without slipping back into chaos

¨ Flexible roles - members can act according to nature of task and contribution they can make

¨ Leader less directive

¨ lean manufacturing principles Everyone shares responsibilities

¨ Relaxed, co-operative atmosphere

¨ Everyone involved/contributes according to their strengths/abilities

¨ Members understand and trust each other

¨ Good listening - ideas listened to and developed

¨ Members not frightened to contribute - no ridicule for failure





1  +  1  =  3


Individuals working together in a team will produce more

than the sum of individuals working alone





Leaders              …. People who co-ordinate the activities of others, including the review process.  They clarify goals and promote decision making, motivate and encourage the team to achieve lean manufacturing principles, listen to members' opinions and check that they have been understood by everyone


Doers                  …. Very action orientated, like to achieve tasks, very concerned about achieving objectives, they contribute drive and energy to the team


Thinkers             …. Carefully think through problems and ideas.  They are typically very analytical and will usually enjoy planning and problem solving


Carers                 …. Very interested in developing a good 'team spirit'.  They are sensitive to peoples' feelings and morale, and will work to ease tensions and develop good relationships


Why - Why?



¨     did the machine stop?

¨     because the fuse blew due to an overload



¨     was there an overload?

¨     because the bearing lubrication was inadequate



¨     was the lubrication inadequate?

¨     Because the lubrication pump was not working properly



¨     Wasn't the lubrication pump working properly?

¨     Because the pump axle was worn out



¨     Was it worn out?

¨     Because sludge got in


By repeating 'why' five times, it is possible to identify the root cause of the problem, and hence the real solution attaching a strainer to the lubrication pump.  Not doing this could have resulted with simply replacing the fuse


5W's and 1H


Problem Solving: -

¨  Who is having the problem?

¨  Why are you doing things this way?

¨  Where is the problem happening?

¨  What is going wrong?

¨  When is the problem occurring?

¨  How is it happening this way?


Planning: -


¨  Who is going to do what?

¨  Why is that necessary?

¨  Where do you start?

¨  What do you have to achieve?

¨  When do you need to be finished?

¨  How can you achieve the objective?


Individual Feedback


Giving Feedback


¨            Remember the purpose

¨            Make sure the receiver is ready to

receive your feedback

¨            Be specific

¨            Focus on the positive aspects of


¨            Give the receiver a chance to consider

and respond

¨            Do not overload




Individual Feedback


Receiving Feedback


¨ lean manufacturing principles Make sure you are ready to listen


¨ Remember that the feedback is to help you learn and develop


¨ Use paraphrasing to make sure you have understood


¨ After each piece of feedback consider what you have heard


¨ Thank the sender



Characteristics of Effective Teams


Team Members:


¨   Communicate openly and frankly with each other, both giving and receiving feedback

¨   Can complete and co-operate at appropriate times

¨   Are committed to quality and achieving goals

¨   Support other team members and the team itself share responsibility for solving problems and making decisions

¨   Support the team leader


The Team


¨   Sees conflict as healthy and necessary in a climate of trust, openness and understanding

¨   Is concerned about its own development

¨   Has a friendly, good natured atmosphere

¨   Is exciting to work with!


lean manufacturing principles

Lean Manufacturing Principles - Lean Six Sigma Black Belt Certification

Enjoy this page? Please pay it forward. Here's how...

Would you prefer to share this page with others by linking to it?

  1. Click on the HTML link code below.
  2. Copy and paste it, adding a note of your own, into your blog, a Web page, forums, a blog comment, your Facebook account, or anywhere that someone would find this page valuable.