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1. KEEP THE CHANNELS OF COMMUNICATION OPEN Talk and inform often Educate and empower, knowledge, skill, practice and competence, on-going mastery and teaching others Trust, honesty and information...
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Yes, you heard me right, there is a 9th Waste ! We all know the 8th waste is the under-utilisation of our people but what about the 9th waste;...
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Whilst working in a major public sector organisation, one of the internal consultants that I had been mentoring for a while asked how it was possible that we always...
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Earn What you Deserve…. A question I get asked repeatedly by internal improvement consultants and client improvement team members, who I have acted as a mentor for is; “How...
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Dispelling the Myths – Lean Case Study Coming Soon for Contact / Call Centre and Field Operations implementation programmes. A couple of common ‘Myths’ that I’ve read over the...
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Getting certified as a Lean Six Sigma Yellow Belt is your first step on your journey to becoming an expert in problem solving, business improvements and giving you greater...
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We all know that standardisation is the foundation stone for any improvement activity. It’s the building block and key enabler for so many other of the improvement tools we...
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